How to change IWantClips message email notifications

Message Center can send email notifications about customer messaging. Use its notification setting when you want to change those emails rather than changing your public store information.

Find the setting

Open Message Center Settings and locate the email-notification control. The documented default is enabled.

Switch the setting to the option you want and confirm that the interface records the change. If the form offers a save control, complete that step before leaving the page.

Check the right kind of alert

Message email notifications are different from the platform's dedicated video-call push notifications. Turning one off should not be used as a way to configure the other.

The Message Center option also should not be read as a global switch for every account, security, or payment email. Check the purpose of the individual setting before expecting all platform email to stop.

If emails appear missing

Confirm which account email address is on file and check the mail provider's spam or filtering rules. An email notification is a prompt to check the account, not a replacement for the conversation and status information inside Message Center.

Keep checking messages directly if you turn notifications off. Otherwise, it is easy to mistake fewer emails for fewer customer enquiries.

If the setting seems to have no effect, report the type of notification and an example time to support. Do not include your email password or platform password in the report.