Find missing emails from CAM4

If a verification, reset, or account email is missing, first check the email address associated with the account. Password recovery uses the primary address on file.

Check delivery settings

• Look in spam, junk, and other filtered folders.
• Check whether the genuine sender or CAM4 domain is blocked.
• Mark a genuine CAM4 message as not spam if your provider offers that control.
• Use your provider's current safe-sender or filter settings where needed.

CAM4's email-delivery guide identifies cam4.com and cam4.biz as domains to allow. Verify the full sender and destination before trusting a message; an allowed domain setting does not authenticate every message that mentions CAM4.

Review account preferences

Check the email and notification settings for the message type you expect. If you accidentally unsubscribed and account mail has stopped, contact support to ask about restoring delivery.

Do not disable spam filtering for your entire mailbox. If the email still does not arrive, contact official support using your account's registered address where possible. Include the missing message type and approximate request time, without sending your password.