Contact My.Club Support

Use help@my.club or the official request form for platform account, content, verification, and native-payment issues.

Include the details needed to investigate

Provide your username, the issue, and when it happened. Add the relevant post link, exact error, or payment date and reference where applicable.

For technical problems, identify the device and browser. Screenshots can help, but remove unrelated private information and credentials.

Never send your password or a login code. Use the platform's official verification process when identity documents are required.

Choose the right support route

My.Club's own support handles its account decisions and native transactions. FLASH payment or connection questions should go through FLASH's support process when FLASH manages the arrangement.

For platform news, My.Club also maintains an official club. An announcement page is useful for updates, but it does not replace a ticket about your individual account. The published contact options do not guarantee a particular response time.