What to Do if an AdultWork Transfer Is Still Pending

Open Credit Transfer Requests and check the specific scheduled processing date. Make sure you are reviewing a native AdultWork request rather than a FLASH withdrawal.

If it is still pending the next day

AdultWork's guidance says to check your registered email for a message explaining a problem when the request remains pending the day after it was due.

If no explanation has arrived, use the linked overdue-transfer support form. Include the request reference, method, and displayed date.

Distinguish the payment stages

A request awaiting processing is different from one marked processed that has not arrived at the receiving bank or provider. Use the matching support route so the investigation starts at the correct stage.

Do not submit a duplicate request merely because the status has not changed during the scheduled day. Review any site status notice or bank-holiday explanation as well.

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