Why Is My FLASH Withdrawal Delayed or Held?

Most FLASH withdrawals are processed quickly, but occasionally we may temporarily hold a withdrawal while additional checks are completed.

This can happen when:

• We identify activity that may indicate fraud.
• A new account requests an unusually large withdrawal.
• A bank or payment processor asks us to carry out additional checks.
• We need to verify information before releasing the payment.

These checks help protect both members and FLASH from fraudulent or unauthorized payments.

What should I do?

If we need information from you, we'll let you know what is required.

You can also contact FLASH Support if your withdrawal has been pending longer than expected.

Our support and payment processing hours are 07:00–21:00 UTC, seven days a week.