Why Hasn't My FLASH Payment Arrived?

Most FLASH payment methods typically deliver funds within minutes after your withdrawal has been processed.

However, payments can occasionally take longer because of delays involving banks or payment processors, or because additional checks are required.

How long should I wait?

For payment methods that normally arrive within minutes, we recommend allowing up to two hours after your payment has been processed before contacting us.

SEPA payments typically take up to one working day.

These are typical delivery times rather than guarantees, and delays can occasionally occur outside FLASH's control.

What should I do if it's still missing?

If your payment is taking longer than expected, contact FLASH Support.

We can check the payment and let you know if we can see anything causing the delay.