Report incorrect content or messages from your Digital Twin

The Digital Twin can make mistakes. An incorrect recommendation or unwanted response should be investigated rather than dismissed because it came from AI.

Stop the affected interaction

Use the switch in the conversation to pause the Twin there, or disable it through its settings if the issue is broader. Check the relevant sale folders, prices, personality instructions, and boundaries.

Preserve the conversation, time, and media details before changing the setup so support can identify what happened.

Contact the platform

Send help@my.club your username, the affected conversation or item, what the Twin did, and what you expected instead. Describe any purchase or transaction involved without including passwords or unrelated private material.

Report unexpected responses as well as incorrect media. Keep your own uploads and feature settings within the platform's rules while the issue is investigated.

Ask support to confirm any account or payment resolution. Do not promise a refund, reversal, or lack of consequences before the relevant issue has been reviewed.